If you would like to find really honest appraisals of your next hosting company then the net and social networking sites are by far the best place to be doing that. Remember that you need to be sure that you are speaking with or at least reading what you believe to be real customer feedback.
If the stuff is just made up to encourage sign ups with really great netfirms reviews then you really cannot be sure whether they as a company can provide you with all that you are going to need from a hosting provider for you sites.